Privacy Policy

1. Introduction

Sweet Atoms Pty. Ltd. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

Name
Contact details (email, phone number, address)
Payment information
IP address and device information
Any other information you provide to us directly

3. How We Collect Personal Information

We collect information when you:

Visit our website
Register or create an account
Make a purchase or enquiry
Subscribe to our newsletter
Contact us via email or online forms

4. Purpose of Collection

We collect your personal information to:

Provide and improve our products and services
Process your orders and payments
Communicate with you
Comply with legal obligations
Personalise your website experience

5. Use and Disclosure of Personal Information

We may share your personal information with:

Service providers and third parties assisting us in operating our website or business
Legal or regulatory authorities as required by law
Overseas recipients, where necessary (we will take reasonable steps to ensure your information is protected)

6. Data Storage and Security

We store your personal information securely and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure16.

7. Access, Correction, and Deletion Rights

You have the right to:

Access your personal information
Request corrections to your information
Request deletion of your information (“right to erasure”)5
Withdraw consent at any time

To exercise these rights, please contact us at [insert contact details].

8. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences via your browser settings.

9. Complaints

If you believe your privacy has been breached, please contact us at [insert contact details]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Drewvale QLD 4116

Australia